Terms of Business


1.1 A deposit of £400 is required on confirmation of registration and the balance of payment must be received at least six weeks before the course begins. Students booking less than six weeks before their arrival must send full payment on confirmation of registration. All payments must be in pounds sterling.

1.2 Payment can be made either online, by credit/debit card or by bank transfer.

1.3 If payment is made by bank transfer, the transfer must be identified by student name and Thames Valley Summer Schools’ invoice number. All bank transfer charges, including UK bank handling fee (£20), to be paid by sender. Bank details are on the invoice.

1.4 Thames Valley Summer Schools reserves the right to cancel a registration if fees have not been paid in full by the due date stated in paragraph 1.1 above. In this event, the deposit payment will be forfeited.


Unless replaced by an equivalent booking, cancellations will be charged as follows:

Six weeks or more before arrivalLoss of deposit
Less than six weeks before arrivalLoss of full fees

If a visa application is rejected and we receive written evidence to that effect at least 7 days prior to arrival, we will refund the fees received in full. Where we receive this evidence, the refund will be paid to you within four weeks of your providing us with bank details and signed authorisation that the refund should be paid to that account. If written evidence of a rejection is received less than 7 days prior to arrival then the refund will be paid less any deposit.


3.1 Thames Valley Summer Schools accepts students on the assumption that they are in good health.

3.2 It is the responsibility of the student’s parents to inform Thames Valley Summer Schools of any particular health or special needs requirements at time of registration.

3.3 Thames Valley Summer Schools appointed nurses/first aiders will administer non-prescribed medicines (such as cold and flu medication, allergy tablets) as necessary, except when advised by parents not to.

3.4 It will depend on each student’s eligibility whether or not they are entitled to free medical care and treatment while in the UK at either a doctor’s surgery or at a hospital. To obtain further information, please visit the UK’s Department of Health’s website at www.dh.gov.uk

3.5 If urgent medical treatment is required, Thames Valley Summer Schools shall use all reasonable endeavours to seek the parents’ consent. However, when this is not possible in the circumstances, the parents authorise Thames Valley Summer Schools to give consent on behalf of the student to receive such medical treatment.

3.6 In the event that the student is taken to hospital, a senior member of staff will accompany the student. If the hospital’s advice is that the student is to stay for more than 24 hours, a parent or delegated responsible adult will be required to attend the hospital to take over care of the student from the senior member of staff within 48 hours from the time of admittance. In the event that the senior member of staff is required to stay at the hospital, either at the parent’s or delegated responsible adult’s request, or because the parent or delegated adult has failed to attend within 48 hours, a charge of £250 per day will be made. This sum will be charged whether a member of staff is required for the full day or part of the day

3.7 All matters concerning student welfare should be referred to Thames Valley Summer Schools’ Windsor office and not directly to the course centre.


Students must arrive and depart on published course dates. Latest check-out from centres on departure days is 14.30.


Optional transfers are available from/to London Heathrow airport at additional cost. Arrival and departure flight details are required in writing at least five weeks before course commencement. Thames Valley Summer Schools cannot guarantee to arrange transfers if details are received later than this. Transfers arranged within 7 days of arrival will incur an additional £100 arrangement fee.


6.1 Students are advised to arrive with enough English money for the first day in this country. £75 a week spending money is suggested, although this may vary according to the individual. Students are advised to deposit their money, passport and airline ticket with Thames Valley Summer Schools for safe-keeping. No responsibility can be accepted by Thames Valley Summer Schools for losses occuring as a result of ignoring this advice.

6.2 The English climate is famous for its unpredictability and Thames Valley Summer Schools recommends that students bring some warm, waterproof clothing as well as light summer wear.


7.1 Thames Valley Summer Schools reserves the right to permanently exclude a student on any of the following grounds:

(a) if following disciplinary action by Thames Valley Summer Schools, the student continues to be abusive, aggressive, violent or threatening (both verbally and physically); or

(b) in the reasonable opinion of Thames Valley Summer Schools, the student’s behaviour is putting at risk the wellbeing of the other pupils, staff or himself/herself.

7.2 If a student is permanently excluded then the parents will be notified in writing.

7.3 If parents have not made arrangements for the removal of the student within 48 hours of notification of expulsion Thames Valley Summer Schools reserves the right to place the student with a guardian family which has been assessed by Thames Valley Summer Schools (in its discretion) as suitable for children and which has DBS (Disclosure and Barring Service) clearance, and whose contact details will be given to parents.

7.4 The parents shall be responsible for costs, charges and expenses incurred as a result of such expulsion including, but not limited to, any additional care, accommodation and transport. Fees are not refundable if the student is excluded.


8.1 Thames Valley Summer Schools shall not accept liability for any loss or damage to any property of the student, or any loss, delay or inconvenience in respect of a person in Thames Valley Summer Schools’ care, provided that Thames Valley Summer Schools and its Agents shall have exercised all reasonable care and diligence in the exercise of its obligations under these Terms of Business.

8.2 Nothing within these Terms of Business excludes or limits the liability of Thames Valley Summer Schools for death or personal injury caused by Thames Valley Summer Schools.


Thames Valley Summer Schools strongly advises that all students attending courses are insured against cancellation, accident, illness, loss of personal property and damage to third party property. Students are responsible for any damage caused to property during their stay.


10.1 Parents/students are responsible for ensuring that all permits, visas and any other applicable documentation (including but not limited to passports) are valid and up to date.

10.2 As part of participation on a Thames Valley Summer Schools course, students shall have the option of taking part in various sporting activities. If there are any particular sports that parents do not wish their child to take part in they must inform Thames Valley Summer Schools in writing.


It is normal practice for photographs and/or videos to be taken during Thames Valley Summer Schools courses by us and the students. We may want to use such photographs/videos in promotional materials such as our website, brochure, social media or share them with our partner Educational Tour Operators to help them promote our courses for us.

When enrolling on a Thames Valley Summer Schools course, please indicate your agreement to our using such materials for the purpose specified by ticking the relevant box on the booking form.

If you change your mind after giving your permission, you just need to let us know in writing.


Thames Valley Summer Schools reserves the right to make changes to arrangements that may prove necessary. However Thames Valley Summer Schools will endeavour to notify any significant changes in writing as early as possible.

In the case of cancellation of a course, Thames Valley Summer Schools will use all reasonable endeavours to provide a comparable replacement. In case of non-acceptance or no suitable alternative course being available, the booking will become invalid and all monies received returnable to the client.


This Agreement is governed by and shall be construed in accordance with the laws of England and Wales.

Thames Valley Summer Schools
13 Park Street, Windsor
Berkshire SL4 1LU, England

t +44 (0) 1753 852001
f +44 (0) 1753 831165
e english@thamesvalleysummer.co.uk

Thames Valley Summer Schools is the trading name of Thames Valley Cultural Centres Limited. Registered office:13 Park Street, Windsor, Berkshire SL4 1LU. Registered in England No.1169201

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